CDM368 Official Policy

CDM368 Privacy Policy – Data Protection
& Your Personal Information

CDM368 takes your privacy seriously. We are committed to protecting every piece of personal information you share with us using the latest encryption technology and rigorous data security practices.

Last Updated: 1 January 2026
Our Commitment
How CDM368 Protects Your Data

Privacy is more than a written policy — it is part of how we operate every day to maintain the trust of our members.

256-bit SSL Encryption

All data transmitted between your device and cdm368's servers is protected by 256-bit SSL encryption. This means your personal and financial information cannot be accessed or read by any unauthorised third party.

Strict Access Control

Only CDM368 staff with specific authorisation may access members' personal data, and solely for defined purposes. All access is logged and continuously monitored to detect any unauthorised activity.

Secure Data Storage

Your data is stored in certified data centres with multiple layers of physical and digital protection. We perform regular backups and security tests to ensure data integrity is always maintained.

No Data Sales

CDM368 has never and will never sell members' personal information to any third party for marketing or commercial purposes. Your data belongs to you — we only use it to improve your experience on the platform.

PDPA Compliance

CDM368 operates in compliance with Malaysia's Personal Data Protection Act (PDPA). We respect your right to access, correct, and request deletion of your personal data at any time.

Breach Notification

In the event of any data breach affecting your personal information, cdm368 is committed to notifying you and the relevant authorities within the timeframe required under applicable law.

Important Note: This Privacy Policy explains how CDM368 collects, uses, discloses and protects your personal information. Please read this document carefully. Your continued use of the CDM368 platform indicates your agreement to this policy.
1

Introduction

Welcome to cdm368, Malaysia's leading online gaming platform. We understand that your privacy matters greatly, and we are fully committed to protecting the personal information you entrust to us.

This Privacy Policy applies to all users of the CDM368 website at cdm368.fun, the CDM368 mobile app, and all related services we offer. By registering for or using any CDM368 service, you acknowledge that you have read, understood and agreed to the terms set out in this Privacy Policy.

CDM368 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable data privacy legal requirements. We continually strive to improve our data protection practices in line with technological developments and changes in the law.

This policy may be updated from time to time. Any material changes will be communicated to you via a notification on the platform or through your registered email. We encourage you to review this page periodically to stay informed about how we manage your information.

2

Data Collected

CDM368 collects various types of information to enable us to provide you with a safe, efficient and personalised service. The following are the categories of data we collect:

a) Registration & Identity Information

  • Full name as shown on official identification documents.
  • National identification number (MyKad) or passport for identity verification (KYC) purposes.
  • Date of birth to verify that you are 18 years of age or older.
  • Email address and mobile number for communication and account verification.
  • Passwords are stored in hashed form and cannot be decrypted.

b) Financial Information

  • Bank account number and bank name for deposit and withdrawal processing.
  • E-wallet number (Touch 'n Go eWallet, GrabPay) registered for transactions.
  • Records of all deposit, withdrawal, and wagering transactions on the platform.
  • Information relating to wagering limits and account financial activity.

c) Technical & Usage Information

  • IP address, web browser type and operating system of your device.
  • Platform activity logs including games played, session duration, and in-account actions.
  • General geolocation data for security and legal compliance purposes.
  • Cookie and analytics tracker data that helps us understand how users interact with the platform.
Data Categories Example Primary Purpose
Identity Name, IC, date of birth KYC verification & legal compliance
Contact Email, phone number Communication & account security
Finance Bank account, transaction records Payment processing & anti-money laundering
Technical IP address, device type Security & fraud detection
Usage Game logs, preferences Product improvement & user experience
3

How We Use Your Data

CDM368 uses collected personal information solely for lawful and stated purposes. We do not use your data for anything other than the following:

  • Service Provision: Processing account registration, deposits, withdrawals, and all gaming activity on the CDM368 platform.
  • Identity Verification (KYC): Ensuring every member is a genuine individual who meets the applicable age and legal eligibility requirements in Malaysia.
  • Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent activity, money laundering, account abuse, and any breach of Terms & Conditions.
  • Communication: Sending transaction notifications, security alerts, platform updates, and relevant promotional information (you may unsubscribe from marketing communications at any time).
  • Legal Compliance: Fulfilling legal obligations, including reporting to relevant authorities where required by Malaysian law.
  • Platform Improvements: Analysing usage patterns to improve the performance, interface, and overall experience of the CDM368 platform.
  • Customer Support: Resolving complaints, enquiries, and technical issues reported by members more effectively.
Data Minimisation Principle: CDM368 applies a data minimisation principle — we only collect and use data that is strictly necessary for the stated purposes. Any use of data beyond its original purpose requires fresh consent from you.
4

Data Sharing

CDM368 does not sell, rent or disclose your personal information to third parties for their own marketing purposes. However, we may share your data with certain parties in limited and controlled circumstances as follows:

  • Payment Service Providers: Integrated payment gateways such as FPX, e-wallet providers, and banking networks require limited transaction information to process your deposits and withdrawals.
  • Game Providers: Third-party gaming companies that provide slots, Live Casino, and other games receive the session data required to run the games. They are bound by strict confidentiality agreements with cdm368.
  • Identity Verification Services: Third-party KYC providers who assist us in verifying member identities and complying with anti-money laundering legal requirements.
  • Legal Authority: CDM368 will disclose personal information to government authorities, courts or law enforcement agencies where required by Malaysian law or a valid court order.
  • Analytics Services: Analytics tools that help us understand platform performance, using aggregated and non-personally identifiable data.

Every third party that receives your data from cdm368 is subject to strict data protection agreements and is only permitted to use that data for the specified purposes.

Notice: CDM368 will never ask for your credit card information or banking details via email, SMS or live chat. If you receive any such request, treat it as a phishing attempt and contact our support team immediately.
5

Cookies & Trackers

CDM368 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session authentication, security and language preference reminders. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how you use the platform to help us identify technical issues and improve website performance.
  • Functional Cookies: Remembering your preferences and settings, such as selected language and display preferences, to provide a more personalised experience.
  • Analytics Cookies: Used by analytics tools to understand website traffic, most popular pages and user navigation patterns anonymously.

You can control and manage cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the CDM368 platform.

6

Data Security

CDM368 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or accidental disclosure.

  • Data Encryption: All sensitive data is encrypted using AES-256 industry-standard encryption, both in transit and at rest.
  • Two-Factor Authentication (2FA): CDM368 supports two-factor authentication as an added security layer for member accounts.
  • Continuous Monitoring: Our systems are monitored 24 hours a day, 7 days a week to detect any unusual activity or intrusion attempts.
  • Security Testing: CDM368 conducts regular penetration testing and independent security audits to identify and address vulnerabilities.
  • Staff Training: All cdm368 staff who handle personal data undergo regular data protection training and are bound by strict confidentiality agreements.
  • Incident Response Procedure: CDM368 has clear incident response procedures in place to address any data breaches promptly and effectively.
Safety Tips: While cdm368 protects your data on our end, the security of your account also depends on your own actions. Always use a unique and strong password, enable 2FA, and never share your login credentials with anyone.
7

Your Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and CDM368's policy, you have the following rights regarding your personal data:

Access Rights

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete data in our records.

Right to Erasure

You may request the deletion of your personal data, subject to legal obligations binding on us.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Portability

You may request your data in a structured, machine-readable format for transfer to another platform.

Right to Restriction

You may request that the processing of your data be restricted under certain circumstances while a dispute is being resolved.

To exercise any of the above rights, please contact the cdm368 data protection team via live chat or our support email. We will process your request within 14 business days.

8

Data Retention

CDM368 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Following account closure, we retain your data for the following periods:

  • Financial Records & Transactions: Retained for 7 years after account closure to meet Malaysia's tax, audit, and anti-money laundering legal requirements.
  • KYC Documents: Retained for 5 years after account closure in line with legal compliance requirements.
  • Communication & Support Logs: Retained for 2 years for reference in the event of any unresolved disputes.
  • Game & Activity Data: Retained for 3 years for security audit and compliance purposes.
  • Marketing Data: Deleted within 30 days after you withdraw consent to receive marketing communications.

Once the specified retention period has ended, your data will be securely deleted or anonymised in accordance with cdm368's data disposal procedures.

9

Third-Party Links

The cdm368 platform may contain links or integrations with third-party services such as game providers, payment gateways, and customer support tools. It is important that you understand the following:

  • The CDM368 Privacy Policy does not apply to third-party websites or services you access through links on our platform.
  • Each third-party provider has its own privacy policy governing how they handle your data.
  • CDM368 is not responsible for the privacy practices or content of third-party websites.
  • We encourage you to read the privacy policy of each third-party service you use alongside the CDM368 platform.

CDM368 conducts security and privacy assessments before integrating any third-party services into our platform. However, we cannot guarantee the privacy practices of third parties and are not responsible for their actions.

10

Contact Us

If you have any questions, concerns, or complaints regarding how cdm368 handles your personal data, or wish to exercise your privacy rights, please contact our Data Protection Officer:

Support Email

[email protected]

Live Chat

Available 24/7 via the chat icon on the platform

We are committed to responding to all privacy-related enquiries within 14 working days from the date of receipt. For complaints that are more complex or require thorough investigation, we will notify you within 3 business days and provide a realistic resolution timeline.

If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysia Department of Personal Data Protection or any other relevant authority under applicable law.

Join cdm368 Today

Play Safe & Trusted

Your data is protected, your identity is secure. Register a CDM368 account today and enjoy a fun online gaming experience with the peace of mind you deserve.

SSL Encrypted Data
PDPA Compliance
No Data Sales
24/7 Support
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